FAQ
We are here to help
Over the years, RightKeyBnB has provided Airbnb management services to homeowners across Australia. Our primary focus is on managing holiday homes and investment properties, handling every detail associated with short-term rental management. Below are some of the most frequently asked questions we receive.
At RightKeyBnB, we provide a comprehensive suite of Airbnb management services, which includes:
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Onboarding and Setup: Assisting you in preparing your property for Airbnb, ensuring it meets all necessary standards.
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Guest Management: Acquiring and vetting guests while delivering a five-star hospitality experience.
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Reporting and Updates: Providing monthly reports and marketing updates to keep you informed.
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Operational Management: Handling cleaning, maintenance, and communication for each guest turnover.
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Property Listings: Creating compelling listings with high-quality professional photography and industry's best practices.
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Supplier Coordination: Sourcing, vetting, and managing suppliers for top-quality linen, consumables, and other essential services.
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Dispute Resolution: Managing and resolving any issues to maintain the highest standards for your property.
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Revenue Optimisation: Achieving above-market returns through a specialised revenue management team, advanced data analysis, and cutting-edge technology.
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RightKeyBnB offers a fully hands-off solution for managing your short-term rental property. By partnering with us, you benefit from our complete management service, which ensures you achieve above-market returns without needing to handle any guest interactions or property issues yourself.
To get started, simply fill out the sign-up form with your details, and one of our RightKeyBnB property consultants will reach out to discuss your market. We’ll provide a detailed earnings estimate to help you understand your property's potential revenue. If you choose to move forward, we'll connect you with one of our expert local managers. They will visit your property, address any questions you have about short-term rentals, and serve as your dedicated local contact throughout your partnership with RightKeyBnB.
RightKeyBnB is a privately owned, independent business supported by RightKeyInvestment. Although we are not directly affiliated with Airbnb, we maintain a close partnership with them.
At RightKeyBnB, our specialised in-house revenue management team is dedicated to maximising the booking value for each property in our portfolio. Our approach includes:
a) Dynamic Pricing: We use advanced algorithms to adjust prices multiple times a day based on market supply and demand fluctuations.
b) Strategic Planning: We develop comprehensive strategies informed by our extensive experience and data insights, accounting for broad market trends such as school holidays, local events, and public holidays.
c) Performance Monitoring: We set up automatic alerts to identify properties with lower-than-expected booking performance. This allows us to swiftly address any issues and take corrective actions to enhance your property’s performance.
These initiatives enable us to consistently outperform the market and maximize your short-term rental earnings, backed by robust data and proven results.
Yes, you will. We are proud to work with some of the top local Airbnb experts in the industry. Our representatives serve as your direct point of contact and personally oversee the management of your property, treating it with the utmost care as if it were their own. We are multilingual and can assist you in your hosting journey.
We start with a one-time onboarding fee that covers the initial setup of your property listing, including professional photography, lockboxes, and a thorough first clean.
After the setup, our pricing operates on a commission-based model. We only earn when you do, ensuring that our interests are fully aligned with maximising your property's performance and yield. Additionally, a separate cleaning fee applies, but this cost is covered by the guest.
Yes, a standard agreement will be required between you and RightKeyBnB. Our property consultants will review the agreement with you in detail and address any questions you may have before you sign.
Your earnings are paid out monthly as a net amount after fees. You can track your payments through your Homeowner Portal, which offers a comprehensive view of your property's performance, including nightly rates, occupancy rates, monthly payouts, and other key metrics.
